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GET SUPPORT

  • Where can I see the shipping status of my order?
    You can easily check your shipment status on our tracking page: https://tracking.eu-central-1-0.sendcloud.sc Use your tracking code and postal code to see the status of your package :) Or scroll down to the end of this page to enter your tracking code in our tracking portal
  • I want to return my order. How does it work?
    Enter our return page: https://onthatbar.shipping-portal.com/rp/ Fill in the tracking number of your order and your postal code. Fill in the form and send your order/ product back to us. We'll review your return and you will hear from us A.s.a.p. Read our return policy carefully: https://www.onthatbar.com/terms-conditions
  • When are the parallettes available?
    We're busy creating the new PRO en MAX parallettes. estimated to ship: Q1 2024 (Believe us, it's worth waiting)
  • Who is ON THAT BAR?
    Hello, It's me, Dylan. Founder and CEO of ON THAT BAR. Our goal is simple: Providing pro athletes with the best equipment and an exclusive/ fun experience. We strive to become a brand you can trust and rely on. That's why we use high-end materials to guarantee high quality and comfort. We try to bind all our core values together and mix them with 3 spoons of fun, 1 spoon of craziness and finish it with a wink and a smile :) Check out our about page and get to know us :)
  • From which countries can I order?
    Orders can be made from all over the globe :) No matter where you live, we'll get your equipment to you!

Can't find your answer? Get in touch with us. Don't be shy to ask your question :)

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We give you an answer a.s.a.p. and update the F.A.Q.

A DUTCH CALISTHENICS COMPANY 

WE MAKE IT FUN, YOU PUT IT ON THAT BAR

EQUIPMENT FOR THE REAL ATHLETES

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